info@boundarywaters.biz CONTACT INFORMATION Boundary Waters Ltd. 3032 Colfax Avenue South Minneapolis, MN 55408 Toll Free Telephone: (877) 761-9757 E-mail: info@boundarywaters.biz. HOURS OF OPERATION Monday thru Friday 9:00 am to 5:00 pm FREE SHIPPING All orders toataling $125.00 or more qualify for FREE PRIORITY MAIL shipping. If your order total is $125.00 or more, simply choose the "FREE PRIORITY MAIL (For Order over $125)" option when checking out and we will ship your order via PRIORITY MAIL at no extra charge. If your order total is $124.99 or less you qualify for FREE FIRST CLASS MAIL shipping. However, you can still have your order shipped via PRIORITY MAIL for a small fee of $4.00 by choosing the PRIORITY MAIL upgrade option when checking out. TERMS OF SERVICE/RETURN POLICY If you are not sure that our products will work for you, you can try MOST products risk free. If you are not pleased for any reason and would like a refund, the product must be returned to us within 30 days from the day you receive the product to obtain a refund. (*EXCEPTIONS 1-3 LISTED BELOW). This offer is to allow you to try a product to be certain it will work for you. We suggest trying a single container to be sure the product performs to your satisfaction before placing quantity orders. OR UNCLAIMED WILL BE CHARGED A 20% RESTOCKING FEE ***MAXIMUM REFUND/EXCHANGE PER*** CUSTOMER IS $100 2. No refunds for multiple quantities of the same item 3. No refunds for repeat orders for the same item. ***ALL ORIGINAL PACKAGING MUST BE INCLUDED TO*** OBTAIN A REFUND/EXCHANGE. IF ORIGINAL PACKAGING IS NOT INCLUDED WITH RETURN, A 25% RESTOCKING FEE WILL BE ASSESSED. IF YOUR ORDER TOTAL IS OVER $100.00, 25% WILL BE DEDUCTED FROM THE $100.00 IF ORIGINAL PACKAGING IS NOT INCLUDED Customers are allowed ONE exchange only. Maximum exchange amount is $100.00. No more refunds, credits, or exchanges will be allowed after the first refund, credit, or exchange. Refunds are only issued via the same form as original payment. ***A RETURN AUTHORIZATION NUMBER MUST BE OBTAINED FROM OUR CUSTOMER SERVICE DEPARTMENT AND CLEARLY WRITTEN ON THE PACKAGE BEFORE ANY RETURN WILL BE ACCEPTED. IF THE PACKAGE ARRIVES AT OUR WAREHOUSE WITHOUT A RETURN AUTHORIZATION NUMBER, THE PACKAGE WILL BE REFUSED. PAYMENT AND ORDER METHODS We accept Visa, Mastercard, American Express, and Discover. Credit card must be issued from a bank within the United States of America. We do not accept credit cards issued from banks outside of the United States. We also accept PayPal, money orders and personal checks. OR THE ADDRESS MUST BE CONFIRMED If you would like to pay with a check or money order, please mail to: Boundary Waters Ltd. 3032 Colfax Avenue South Minneapolis, MN 55408 ***NOTE: ALL ORDERS OVER $300.00 WILL ONLY BE SHIPPED TO THE BILLING ADDRESS...NO EXCEPTIONS. SHIPPING RATES & INFO Shipping & handling is FREE! FREE! FREE! Most orders are shipped the same day they are placed via the Postal Service's Priority Mail or via First Class mail. Transit time is approximately 3 days for Priority Mail, and approximately 5 business days for First Class mail. NOTE: TRANSIT TIMES BEGIN THE NEXT BUSINESS DAY AFTER THE ORDER IS SHIPPED INTERNATIONAL ORDERS Unfortunately, we do not ship Internationally at this time. ORDER CONFIRMATION When you place an order with Boundary Waters, you will receive an order confirmation by e-mail indicating that your order was received. STATE/LOCAL TAXES Additional sales tax of 6.5% will be calculated into the total cost for shipments to Minnesota only. SHOPPING AT BOUNDARY WATERS IS 100% SAFE - GUARANTEED! Boundary Waters is hosted by Yahoo! Stores. Yahoo! is one of the most trusted and recognized names on the Internet. Yahoo! utilizes SSL (Secure Socket Layer) Technology. Secure socket layers encrypt credit card information so it can't be read by anyone but us. Keeping your information safe is a priority at Boundary Waters, so you can feel confident when you place an order with us. |